FAQ

What is quartz heating?
Quartz heaters work like the sun, radiating their heat instantly to the person or objects within their beam. It is the most effective way to warm people, as there is no warm up period. Also, as the air in between remains unheated no heat is lost to draughts, open doors or high roof spaces. This form of heating is ideal in part-occupied buildings as the heating can be zoned and controlled.

Are the heaters expensive to run?
No. Correctly designed heating schemes will establish exact heater requirements. All running costs can be calculated in advance and no warm up periods are required.

Are quartz heaters controllable?
Yes. If you chose an electrician can install your heater using a variable control switch or sensor activation, these controllers can offer savings of up to 70%.

How long does it take before the quartz heaters are fully effective?
They are 92% radiant efficient within one second of switching on.

Are quartz heaters safe to use?
Yes. Philips and GE infrared quartz lamps are similar in operation and safety requirements to normal Halogen floodlight lamps, and as such, given normal, correct usage are a low-risk product.

Is there any UV output from these lamps?
No. Hartman quartz heaters project pure infrared heat.

How long do the quartz lamps last?
Depending upon the type of heater and its use, the life span of a lamp ranges from 1,100 to 5,000 hours, with a constant level of heat throughout their life.

Where can I buy Hartman quartz heaters?
Please contact Hartman for details of your local distributors on 03 9265 7500.

Are quartz heaters suitable for outdoor use?
Yes, quartz heaters produce the only type of heat which is instant, directional and does not blow away. Also, as they do not use gas they are completely safe to use. Hartman has developed a range of quartz heaters which are suitable for outdoor use with rust free cast aluminium or which have been specially coated to prevent rust.

Are specialist installers required?
No. Our mobile heaters simply plug in to a standard socket.

Can quartz heaters be used in hazardous areas?
No. Short wave infrared heaters must not be installed within any hazardous area. No part of the electrical control equipment associated with such heaters should be installed in such an area unless it is installed in conformity with the relevant Australian safety standard. If in doubt, check with the Factory Inspector.

Do quartz heaters emit any light?
Yes. As a by-product 9% of the output is light, which gives a gentle illumination.